I recently purchased a vehicle from Harbin Ford and had the unique pleasure of working with Dalton West. While I may be family, I can honestly say this was one of the most professional, easygoing, and satisfying car-buying experiences I’ve ever had. Dalton handled the entire process with a level of knowledge, honesty, and care that far exceeded expectations. He took the time to walk me through every detail of the vehicle, answered all of my questions thoroughly, and never once made me feel pressured. It was clear that his top priority was making sure I was confident and completely satisfied with my decision. What really impressed me was Dalton’s attention to detail and his genuine commitment to service. He made sure the car was spotless and ready to go, and went the extra mile to make everything as smooth and enjoyable as possible. He didn’t just treat me like family—he treated me like a valued customer. Seeing Dalton in action at Harbin Ford made me proud—not just as a family member, but as someone who recognizes quality customer service when they see it. If you’re looking to buy a vehicle, I highly recommend asking for Dalton West. You’ll be in excellent hands.

I’ve bought 2 cars from Harbin so far, both great experiences. My grandad has been a long time customer as well. 5 stars.

We purchased a Nissan Armada from the used lot today and Caleb was our salesman. He was fantastic and so easy to work with. We recently lost our home, 3 vehicles, and everything we owned in a tornado, so beginning the process of replacing all of the things we lost has been stressful. Caleb was extremely sympathetic and made this process so easy. He sat and talked to our daughter while my wife and I did paperwork and that made her day. We had been to probably a dozen dealerships and either received little to no help or had to deal with the pushy stereotypical car salesman. Caleb was the complete opposite of that. He met us in the parking lot and immediately began to listen to what we were looking for. He took all the stress out of this deal and actually made it a very enjoyable experience. This was our first time to purchase from Harbin Automotive, but we’re now customers for life thanks to Caleb.

We purchased a Nissan Armada from the used lot today and Caleb was our salesman. He was fantastic and so easy to work with. We recently lost our home, 3 vehicles, and everything we owned in a tornado, so beginning the process of replacing all of the things we lost has been stressful. Caleb was extremely sympathetic and made this process so easy. He sat and talked to our daughter while my wife and I did paperwork and that made her day. We had been to probably a dozen dealerships and either received little to no help or had to deal with the pushy stereotypical car salesman. Caleb was the complete opposite of that. He met us in the parking lot and immediately began to listen to what we were looking for. He took all the stress out of this deal and actually made it a very enjoyable experience. This was our first time to purchase from Harbin Automotive, but we’re now customers for life thanks to Caleb.

Anthony was awesome, all the staff was pleasant to work with. Great experience!

Service representative greeted me as I exited my truck. They called me as soon as service was complete. The handoff went well both times. Great job!

I would like to thank Harbin for a wonderful shopping experience! A huge thank you to the salesman who intercepted me, Nik Beaty! He was a huge help! I would recommend anyone visiting to talk with him! He made our buying experience easy and effortless!! A huge huge thank you, Nik! We love the car!

Good communication followed by a smooth transaction. They didn’t have what I wanted on the lot the day I went to test drive, but was able to get it there the next day.

The service department here is top notch, Craig and Skylar are great to deal with. Skylar is always on point and very helpful. I highly recommend Harbin Ford service Department *****

Great and friendly staff

Nik was best Fastest ever bought a vehicle

My experience was very awesome with Harbin Ford my service reps which were Skylar and Regina were very courteous and polite they worked with me through the whole ordeal with working with my warranty company and everything they made everything go smooth as they could even try to help me with my warranty company to get them to straighten up and act right just wanted to give them top notch review I would recommend them to anyone